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Dynadot Help

Need support for your Dynadot domains, websites, or one of our tools? Use our help article directory to find the resources you need or contact our support team to get further assistance.
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  • Why does it say "needs initializing" on my .WALES domain and why am I unable to set my name servers?

    If you are trying to set your name servers for your .WALES domain and the page just keeps reloading, it may be because your domain has not yet been initialized. If you also see "needs initializing" listed under the "Quick Info" column on the "Manage" page (which can be found under the "Domains" drop-down menu), then your domain has not yet been initialized.If you are located in the UK, the most likely reason for this is an issue with your postal code. Nominet, the central registry for .WALES, requires that UK postal codes be all uppercase and have the appropriate spaces, for example, HU7 6DD. If you have not already entered your postal code this way, you should update your contact record. Then you will need to email us at [email protected] to complete the domain initialization.

  • What restrictions does .BERLIN have?

    The .BERLIN domain requires registrants to have an economic, cultural, historical, social, or other connection to Berlin. This connection can include a contact in Berlin. This connection must be demonstrated by: The registrant's place of residence or secondary residence, seat or place of business, subsidiary or permanent establishment in Berlin, or a contact with a seat in Berlin, with an entry in the Whois database, or some other suitable proof such as a certificate provided by an employer, enrollment at a school or higher education institute, or a birth certificate. Registrants can include a person, legal entity, organization, or group of persons.You will be required to set your .BERLIN contact settings upon checkout (click on the "set whois contacts" link) or from within your Dynadot account once your registration is complete.

  • When should I renew my .CX domain name?

    Unlike most top-level domains (TLDs), .CX domains do not have a Renewal Grace Period. For this reason, .CX domains must be renewed at least 5 days before their expiration date.If you do not renew your .CX domain within this timeline, the domain will be removed from your Dynadot account. If this happens, you may lose the domain, or be required to pay an additional restore fee to have the domain added back.

  • How do I use the .TEL registry's Telhosting platform?

    The central registry for .TEL offers registrants access to a free platform that allows them to enter contact information on a web page. This platform is similar to what was offered before the .TEL DNS restrictions were lifted in March 2017.If you would like to use this free Telhosting platform, it can be accessed at ManageMy.TEL. If you don't have your log in information already, you can click on the "Forgotten your password" link and enter the email address associated with your .TEL domain.

  • What is the .RADIO "Intended Use" field?

    Any registrants that register a .RADIO domain name is required to state their intended use of their .RADIO domains. This intended use declaration is mandatory, and may be reviewed by the .RADIO Registry Operators.Some examples of valid intended use of .RADIO domains include: radio programs-related content, broadcasting livestreams, radio-related activities, radio-related events, providing or managing radio-related services or equipment, or any other activity/content that provides benefit and advancement of the .RADIO community.The included "Intended Use" of the registered domain name must be: 1. generally accepted as legitimate; and 2. conducive to welfare of the .radio community; and 3. commensurate to the role and importance of the domain, according to the judgement that an average user would reasonably make in the context of that domain name; and 4. based on good faith at registration and thereafter.Failure to state the intended use of a .RADIO domain name or including a false statement may be the basis for the suspension of the domain name upon the discretion of the registry.

  • Why am I unable to set my name servers for my .RO domain(s)?

    RoTLD, the central registry for .RO domains, accepts name servers with endings other than .RO, however, they require the name servers to be declared before they can be set to your domain. If you receive an error message when trying to set name servers for your .RO domain, it's likely because you have not declared them yet. Here's how to do it: 1. Visite the registry website: www.rotld.ro 2. Select .RO Domains from the menu. 3. Click on On-Line Administration and follow the instructions. This declaration is essential for the registry to recognize your name servers before you can use them.

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