Hello and thank you for getting back to me . I also host websites on other servers and have always used the same software and I have never had a problem uploading to your server . My software is ok because I am still uploading to other servers ... the problem is at your end . I don't really want to use the web based interface . This is the problem (( 550 Requested action not taken )) I hope you can sort it out soon this is now the 3rd day
Ok, I have asked one of our engineers to look into this. We have tested the FTP server ourselves and were able to successfully login and upload a file through FTP. Is it possible for you to use a different FTP client to see if the problem persists?
Also, you may want to consider using our web-based interface if there are any files you wish to upload right away. Steps to do this can be found here:
How do I access my Email plan?
NOTE: We no longer support the "hosting" services in our Email plan (formerly called Email Hosting), including FTP. New purchases of our Email service will only have access to an email control panel to manage emails.
To access your Email plan, please follow these steps:
Your Email Hosting will load in a new window on your browser. From here, you can manage your email settings, add new email addresses, and configure your email accounts.
Additionally, our email service can be accessed from the Dynadot App by clicking "My Emails" > choosing the email plan you need to use > Sign in.
I still cannot upload any files to my websites I have 3 pc's all running the same software and all installed with cuteftp which I use to upload files . I have all 3 of my pc's and all 3 are not able to upload files . Everything was working fine 2 days ago so the problem is at your end . So can you please look into it .... thank you