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cPanel Password Reset Not working

Posted By j_f_corrales_us

6/20/2012 11:48

Trying to reset my password, and keep getting the message:

Please make sure that you are accessing the full, correct URL from the email and that you are using the same browser session in which you started the password reset. Click here to resend the confirmation email.

Of course, I am in the same session - what am I doing wrong?

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Posted By teamdynadot

2/6/2014 16:28

Looks like this was resolved over online chat. :-)
Please feel free to contact us again if we can be of any further assistance.

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Posted By henrywk_forums

1/31/2014 18:40

I am having this problem too.
username: JasonL94

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Posted By d_vallentuna_se

6/26/2012 06:44

I have this problem as well, please help me with this.

Username: citius for cpanel

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Posted By teamdynadot

6/20/2012 16:01

Are you submitting the correct username? You would need to enter your cPanel username instead of your Dynadot username, which is different for most people.

Also, we would need to know which email address you are checking. Feel free to send an email to [email protected] so your details remain private.

[This post has been edited by dynadot_staff on Jun 20, 2012 4:02pm.]

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