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A place for Dynadot and community experts alike to ask questions, share ideas, and more.

ForumServer incidents

One of the name servers you submitted does not exist

Posted By vladimirez

1/15/2015 19:09

Hi,

It's been 3 days I'm trying to register my new dedicated server using:

1- ns500013.ip-198-245-60.net (server address)
2- sdns1.ovh.ca

for domain: coldinsight.com

But I keep getting the error: "One of the name servers you submitted does not exist; please check the spelling and try again"

I never got this error before, what am I doing wrong ?

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Posted By teamdynadot

3/25/2015 17:53

To troubleshoot, we would need to see a screenshot of your settings. Can you send them to support@dynadot.com?

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Posted By s_hulhudheli_mv

3/25/2015 04:45

Hi, my email setup on outlook is not working. I am getting this message "Send test e-mail message: Your e-mail server rejected your login. Verify your user name and password for this account in Account Settings."
I have entered all the information correctly and I have entered the exact user name and password given by you. However, I'm unable to send emails but my incoming mail is perfectly working. Please help!

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Posted By s_hulhudheli_mv

3/25/2015 04:44

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Posted By teamdynadot

1/29/2015 09:50

Name Servers need to be registered before they can be used.

The first Name Server you listed is not registered:

http://reports.internic.net/cgi/whois?whois_nic=ns500013.ip-198-245-60.net&type=nameserver

Compare that to the second one:

http://reports.internic.net/cgi/whois?whois_nic=sdns1.ovh.ca&type=nameserver

You need to ask the provider who gave you that Name Server to resolve the issue with the first.

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Posted By vladimirez

1/18/2015 16:48

Nobody ?

I configured the DNS server on my dedicated server using BIND9. So why would I get this error ?

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