We tested FTP on the cherry server and connected using Filezilla. Please email [email protected] and provide your IP address. Perhaps you're being blocked in the firewall.
Just tried again. no luck with even a new account created via cpanel. I also tried putty on port 22. filezilla set as FTP and filezilla set as SFTP also.
Only with my account not with any of my clients but their all on other dynadot servers. I had an issue not to long ago with SSH being down might also have something to do with this.