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ForumServer incidents

email forwarding suddenly stopped (May 7-9)

Posted By security_ghetto

5/11/2013 09:28

We forward email from four mission critical domains.
On May 7th, the volume dropped to about 2% of normal.
As of May 10th, zero email is coming thru.

What is going on, and why were we not notified at our main (non-DD forwarded) email address?

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Posted By teamdynadot

5/16/2013 15:34

We were getting a lot of spam messages, roughly 70,000 per day, sent to our customers which we then forwarded as requested. People received the spam and marked it such, but it was our server that took the hit, not the original sender. This resulted in us being blacklisted as a spam source, not to mention the slow delivery caused by the clogged server.

We have been working hard to repair these issues over the last couple of weeks and all is working well now. If something like this does happen again, we will be sure to send out a mailer or other notification. Our apologies for not doing so this time.

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