Hi, thank you for reaching out to us. There could be a couple of reasons why some of your order items have issues and you are not able to submit new orders. The orders might have failed our fraud tests, or your account or card has not been verified yet, as well as others. Please check if you have received any emails from Dynadot regarding your orders. To better assist you with this matter please contact our customer service department through chat or email to resolve this issue.