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sudden pre-pay problem
4/14/2008 02:21
I always use paypal to fund my account and never had a problem before, but suddenly it is cancelling my order everytime I try it. When it takes to the page with the paypal link to click, it says this in the order box:

date created  2008/04/14 02:17 PST
order status  Cancelled
order ID  334834

and if you click the paypal link, it just redirects back to dynadot.
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4/15/2008 11:26
This weekend, we did have a minor problem in our Paypal system.  Everything is working fine now.  

We apologize for these issues.
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4/14/2008 22:17
I think it's working now. And my account was credited too. :)
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4/14/2008 07:13
similar problem with order number: 334955
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Posted By tobi
4/14/2008 02:36
I have the same problem. An order becomes cancelled after clicking "Submit" button and when I click paypal link I'm getting redirected to Dynadot homepage instead of paypal page. I sent an email but didn't get an answer so far.
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4/14/2008 02:26
Now one actually went through for $40, but when I returned to merchant from paypal, the dynadot page said the order was canceled...and my account wasn't credited either.
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