Forum

I just registered yesterday and interested in joining an auction. So I tried to add a prepay balance and add credit using paypal, taking a careful click on each page. On the last page, there is a link similar to this https://www.dynadot.com/paypal.html?7a6K6w7e7z8NI9C but it didn't take me to Paypal or payment, but instead takes me to https://www.dynadot.com/ home page.

Is there a minimum pre-payment or is this another problem? Thanks

We are unsure why you continue to have issues. We've tested the PayPal link in different browsers and don't see any problems. Additionally, we have received payments from other users. O_o

Receive this via email:

Dear [obscured],

We have not yet received your Paypal payment. We can not start the order until payment is received. Please click the link below to pay.

 http://www.dynadot.com/paypal.html?7i8gBg8Gq7I6d

Best Regards,
Dynadot Support Team
(order 3181782) (account [obscured])


ORDER INFORMATION
 status:       Waiting for Payment
 date created: 2015/07/13
 order number: 3181782
 ITEMS
   [obscured] - domain registration
     1 year ($5.99)
     $5.99
     Result: None
 PAYMENT
   total cost:   $5.99
   payment type: PayPal

ACCOUNT INFORMATION
 username: [obscured]
 name:     [obscured]
 email:    [obscured]
 phone:    [obscured]
 address:  Magelang/Indonesia

Tried to click the link above from FF and chrome on Ubuntu, still having problem with payment although not urgent for me now, but got me worry what will happen next?

Probably the problem is with my browser or OS or ISP. Next time I'll see whether I am on Firefox for Windows or Linux (I occasionally switch between the two) and will see if using Chrome makes different. However, for the note, I can use Paypal on other websites without problem.

That's strange, I use Paypal without any problems.

Still no luck. Same problem. There is an "order status: Problem" on my order page. You can check on my dashboard for more details. Sorry, purchased this somewhere else before somebody else does.

Ok, thanks. I am ordering a new domain now, will see if it works ....

Yes, the minimum payment amount is $2. Not sure what happened the day you were trying to add prepay, but the PayPal link should be working normally now.