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Order status : submitted
12/30/2012 08:30
Hello,

I passed an order many hours ago and paid it with my credit card but it still pending in submitted status.

Any way to validate it please

Thanks
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12/30/2012 17:23
The order is still in 'submitted' status because the charge was declined by your credit card company.  We did send you an email to let you know to contact them.  You can also try submitting payment using another payment method.  We won't be able to complete the order until payment is received.
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