Support

Forum

A place for Dynadot and community experts alike to ask questions, share ideas, and more.

credit card problem (or not?)

Posted By dwk

9/25/2007 04:28

Hi,

When using the domain auto-renewal feature, I received an email saying that there was a credit card problem (!!) and my order was held, shortly followed by an email stating that my order had _acually_ completed successfully.

Have I discovered a bug in the Dynadot billing system? Which email should I believe?

Reply QuoteLike

Posted By teamdynadot

9/25/2007 15:26

We had a payment processing error the first time we processed your order. But it was re-processed, and your auto-renew order successfully completed.

Reply QuoteLike