Forum

A place for Dynadot and community experts alike to ask questions, share ideas, and more.

ForumOff Topic

你们的客服处理方式就是一直在逃避

Posted By w_nanchangqu_cn

1/13/2016 00:45

你们的客服电话4009925935就是一个摆设，出现问题以后，你们就是不接电话，或者一直挂断客户的电话，这就是你们的处理方式，
你们简直就是一个让人无法信任的平台，客户告诉我预定的域名都已经失效，要求我重新预定，我听你们的，到最后你们擅自取消我的订单，并且告诉我还是按照以前的订单为准，那你们倒是给我恢复以前的订单啊，现在要求你们客服给我处理，就是一直不接电话并且一直挂断我的电话
你们真是太牛了，难道以为你们是国外的平台，就可以为所欲为，甚至是让人怀疑是暗箱操作吗。

Reply QuoteLike

Posted By teamdynadot

2/11/2016 09:15

Our phone numbers are below:

1.866-262-3399 (toll free)
1.650-262-0100

Reply QuoteLike

Posted By w_nanchangqu_cn

1/31/2016 21:04

4009925935打的这个电话，是使用的这个电话18012377731

Reply QuoteLike

Posted By teamdynadot

1/30/2016 17:06

Our phone number is active and working. Which number are you calling?

Reply QuoteLike

Posted By w_nanchangqu_cn

1/29/2016 00:11

你们的电话是知道是什么时候打，没出问题以前打电话你们都会接，现在你们的电话就是不接，我搞不明白

Reply QuoteLike

Posted By teamdynadot

1/26/2016 16:04

Looks like our email team has assisted you with your inquiries. Regarding phone support, it's available from 9am to 6pm Pacific Time. If you're unable to reach us, the team must be assisting other callers ahead of you. You're welcome to try our instant chat if you can't get through the line.

I hope that helps in the future!

Reply QuoteLike