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FYI I got the following response to a support email:

Unfortunately we are currently having issues with our DNS servers. Our engineers are aware of this and are working on resolving the issue.
This is the priority right now, so we are expecting that the problem gets fixed soon, that being said if you would prefer to set name servers you certainly can.  Very sorry for the severe inconvenience.

Hello, thanks for reaching out. I understand that you received this email in response to a support email. Dynadot encountered an issue with our DNS servers in which our engineers had to prioritize. This email was to notify our clients of the issue. We truly apologize for any inconvenience this may have caused, if you require immediate assistance feel free to reach out to our email or chat, we’re happy to assist.