We will be issuing account credit to customers that were not able to submit grace deletion requests due to the recent downtime. If you were affected by this, we need you to email us a list of domains that you want to grace delete. Domains eligible for this account credit must be registered between February 24, 2009 4am PST to February 26, 2009 9am PST.
The credit amount will be calculated using the domain registration price paid minus the grace deletion fee specified on our website:
Please email us your list by March 10, 2009 Pacific Time (next Tuesday). We will not be accepting any further lists from you after this date. If you do not submit a list, we will assume that you wish to keep the domains you've registered.
Please note that once these domains have been credited they will not be up for registration. They will be undergoing a different procedure than a normal grace deletion request, hence, they may not be available for registration once they have been processed. With this in mind, please do not add any domains you wish to keep to your list.
to contact dynadot check the link at the bottom Contact Us, points here http://www.dynadot.com/company/contact.html theres a web form there, phone, fax, email..