Privacy Notice

Your use of this website is subject to our Terms of Use. We may process the following information about you: Google referral sources, page visits, country, IP address, domain searches and associated TLD rankings, single sign-on (Open ID), forum views, chats, account creation, order placement and form submissions. The purposes for this processing include: troubleshooting errors, abuse detection, targeted marketing, localizing data, site and usage statistics and communication with you. This is necessary for the proper provisioning of the services in this website. Your continued use of this website constitutes your implied consent for this processing.

View Cart

Support

Forum

A place for Dynadot and community experts alike to ask questions, share ideas, and more.

ForumDomain Name Help

Unlock

Posted By user_6608

10/24/2014 02:32

Hi, can you unlock my domain name so I can move it to another registrar and send me auth-code.
Domain: sjphc.org

Reply QuoteLike

Posted By teamdynadot

10/28/2014 11:14

No, unfortunately, we cannot unlock the domain on your behalf and give you the authorization code for security purposes. Did you receive our email from October 23rd? You will need to send the documents requested to get the birth date reset. Once the birth date is reset, you will be able to retrieve what is needed to transfer.

Reply QuoteLike

Posted By user_6608

10/28/2014 02:24

Well I cant my account is locked and I cant unlock it. It is asking for my birthday that I never added. I only user dynadot cause I couldnt move domain name from sedo.com.

Cant you just send me epp code and unlock the domain?

Reply QuoteLike

Posted By teamdynadot

10/25/2014 16:50

For security, you will need to login and unlock your account, and domain, to retrieve the transfer authorization code.

Where can I find the auth code for my domain?

The authorization code or EPP code of your domain is needed in order to transfer the domain to another registrar.

To find the auth code for your domain, please follow these steps:

Sign in to your Dynadot account.
Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down.
Click on the domain name you want to transfer (it should be a link).
Scroll down to the "Authorization Code" section.
- If your domain is transfer locked, press "Unlock Account" to unlock your account first.
- Once your account is unlocked, press the "Unlock" button to unlock your domain.
The auth code which is a unique string of random letters and numbers will now be displayed in the "Authorization Code" section.

You can also press the "New Code" button to generate a new authorization code.

NOTE: Your domain needs to remain unlocked during the transfer process; however, we recommend locking your account to ensure its security. Our system will automatically re-lock it within 1 hour for you, but it's always a good idea to re-lock it as soon as you don't need it to be unlocked.

From Help Section: Domains > Domain Transfers > Where can I find the auth code for my...

Reply QuoteLike