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unable to use MX and CNAME for Microsoft 365 Email setting

6/7/2022 21:36

in order to use Office 365 exchange, it require to use MX record , CNAME record. However, when I use the custom DNS setting, it only allow either CNAME or MX record but not both.

Here is the article from Microsoft.
https://docs.microsoft.com/en-US/microsoft-365/admin/misc/set-up-dns-records-vsb?WT.mc_id=365AdminCSH_inproduct&view=o365-worldwide#add-a-cname-record-to-connect-users-to-their-mailboxes

Can you please help me with this setup

Reply Quote1

Posted By q_e_jacksonville_us

6/7/2022 21:48

found out that you need to use the subdomain records

Subdomain = autodiscover
Type = CNAME
IP add = Autodiscover.outlook.com

Reply QuoteLike

Posted By q_e_jacksonville_us

6/7/2022 21:48

found out that you need to use the subdomain records

Subdomain = autodiscover
Type = CNAME
IP add = Autodiscover.outlook.com

Reply Quote2