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Dear Team,

We are in configuring Mail Server and we would like to add a PTR record to our DNS aim against Spam Scope.
So please kindly help to guide us to do adding this record.

Many thanks,

In case it helps others in a similar situation: I have just discovered that PTR (and so reverse DNS) records are specified at the IP block, not the domain.  That makes sense, of course, since the PTR record points to a domain from an IP, rather than the other way around.

Apparently my server host (who own the IP) should be able to add the PTR record for me.

I'm not having issues with Gmail for the time being, so I'm going to just leave things as they are.  But if I hit any more problems I'll see about getting the PTR record added at my host and will report back here.

Thank you. Your suggestions to future requests are extremely valuable to us.

+1

I'm running into exactly the same issue with hosting my own mail server.  I'm getting email bounced from servers because of the lack of a PTR record.  (Note that I also reject email from incoming servers where I can't resolve the hostname.)

This  seems like a really basic use of dynodes DNS - I can't believe there are only a few folks doing this.

+1 for supporting PTR records.

Thanks for your advice. We do not have any plans to add those records now, but we can make it a feature request as something to look into in the future.

I'd love to hear whether or not anyone else is running their own mail server on their own server, and using Dynadot DNS to point to it (this is what I'm trying to do).  It just doesn't seem to be possible given what I said before.

So please do add the ability to add PTR records.

Thanks!

Thanks for sharing your ideas with us. We do have mail services but looks like it just does not meet your requirement. As for the solusion of your mail issues, I can not say for sure without related details. And I will suggest you to ask gmail or your mail server provider customer service for further help.

Am I right in saying that it's therefore not practicably possible to host a mail server with Dynadot DNS?  I suspect this because Gmail dictate that we have a valid reverse DNS record (a PTR record) listed to comply with their email sender guidelines: https://support.google.com/mail/answer/81126?hl=en-GB#authentication - so if we want to be able to send to Gmail users, we'll have to use a different DNS provider.  Correct?

I have been running a mailserver for a while, with an SPF record set, and Gmail was happy with this until a few days ago.  Now all mail sent from my server to Gmail is either outright blocked, or sent to spam with a notice explaining that the sender is in "violation of Google's recommended email sender guidelines".

Thanks for your help.

We do not have any plans to add those records, but we can make it a feature request as something to look into in the future.

Is there a technical reason that PTR records are not supported or is it possible they will be in the future?