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Hello!

Today I found out 3 of my domains are on hold. Also I got no iformation about what caused this problem and so on not by email nor by any other way.

Also DYNADOT has no right to hold my domain without judicial decision and this activity of DYNADOT admins are illegal.

I ask the DYNADOT stuff to fix this issue immedeately abd give me access to my property (domains) according to the ToS.

Domains are

edpillsaustralia. com
auetdabs. com
brazil-farmacia. com


Konstantine


 [This post has been edited by k_s_zaporozhye_ua on Dec 23, 2011 4:44am.]

This is the holiday season, our regular staff was off December 23-26.  

"I do not see the reason why my domain was locked"

We only disabled domains that violate our Terms of Service

"this activity of DYNADOT admins are illegal."

It actually isn't illegal, ICANN allows a Registrar to suspend or even cancel a domain for various issues.

Aha... the funniest thing is that^

1. without prior notice Dynadot locks my domains on Friday at 17-59.

2. Dynadot support says "wait" - endless time untill we "get back to your business" = "nowhen"

3. 72 hours passed - and no answer at all!

Dynadot is the most customer unfriendly domain seller I have ever seen. I do not see the reason why my domain was locked, as well as no court deceision (according to ICANN rules) - but my domain is locked.

MAYBE I need to call my lawyer and start writting you a letter to call you to the court?

And I see that customers are nothing for you if yom make them wait for more than 3 days.

Awesome example of bad customre support!

If my domain does not fit you - I can transfer it in 1 hour. Or you should provide me with a written notice of what has happened.

Konstantine

Hello,

These types off issues must be handled by an account manager and through email only.  If you have already sent an email, please wait for their response.  

Regards,
Dynadot Staff