We have an adult domain. On 26th of October it was disabled by Dynadot. We got a message that explained that domain was disabled because of child pornography. Since then we trying to get from Dynadot the exact URL in question to resolve the issue. All our e-mail, tickets and chat requests for help are ignored by Dynadot support team.
The web-site is on-line for five years already and serve thousands visitors daily. We don't spread illegal materials and have never been accused of something like that. All we want is to get some help from Dynadot to investigate the issue and get back online.
Hi! The time you asked to wait has passed. Please enable my domain. How is Dynadot going to compensate me for the loss of profits? It's obviously Dynadot's fault you need A MONTH (!) to enable domain.
May I ask a respective support team to answer my yesterday e-mail and explain why should I wait for 30 days before the domain can be back online? Or should I bother them with this simple question for 10 more days again?
There was one image in question that Dynadot did not like. It was removed completely.
However, I got the following message from Dynadot Support Team:
"Unfortunately we will not be able to enable the domain at this time. We will revisit this in 30 days. Thank you in advance for your understanding."
Why? How is that possible? Obviously, we can't wait 30 days. It was 11 days already and 30 more days mean a death of the web-site because it's authority and search rankings is lost. Why Dynadot trying to destroy the web-site? Is there any way around?