Chat Online
Support

Forum

A place for Dynadot and community experts alike to ask questions, share ideas, and more.
cant able to delete domains in grace period
8/21/2011 05:25
plz check what is the problem i am not able to delete my domains in grace period refund...
Reply Quote
8/21/2011 23:45
You have to be patient, there are many in the queue. So the only possiblity is that you submit the grace deletion request at least 48 hours before the grace deletion expires. And hope the users will register a bunch of new TLD domains. I have waited for 48 hours and mine just got deleted.
Reply Quote
8/21/2011 14:46
Hello,

Most grace deletions are processed in a few minutes unless there is a maximum deletion rate for that TLD or domains on the waiting list.  

Currently we are at the max rate for .com with 56 requests in queue.
Our ability to grace delete any domains depends solely on how many domains we register per month versus the number of domains we grace delete for that month. If the deletion rate is already at its maximum deletion rate, there is a possibility that your domain will not be deleted.

Our system will make every attempt to fulfill a grace deletion request, but you will have to keep the domain if it is not deleted.  

Domains with privacy may take longer to grace delete.
Domains that have been renewed cannot be grace deleted.

Best Regards,

Dynadot Staff
Reply Quote