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Can't change the privacy settings or unlock the domain

7/23/2022 02:14

When I try to unlock the domain it's shows me "No Suitable Domains To Process."
Screen shot: https://ibb.co/ctPd9Zz
Error from the console:
Uncaught TypeError: Cannot read properties of undefined (reading 'substr')
at HTMLInputElement.<anonymous> (1658529197591cp.domain.name.list.js:975:38)
at Function.each (jquery-3.0.0.min.js:2:2813)
at r.fn.init.each (jquery-3.0.0.min.js:2:1003)
at HTMLTableRowElement.<anonymous> (1658529197591cp.domain.name.list.js:972:23)
at HTMLDivElement.dispatch (jquery-3.0.0.min.js:3:9856)
at q.handle (jquery-3.0.0.min.js:3:7883)

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Posted By teamdynadot

11/18/2022 11:15

Hello, thank you for reaching out. Based on the information you provided we would assume that you were trying to transfer your domain. There are a few prep steps we recommend doing before you start the process. Here is the link to refer.
https://www.dynadot.com/community/help/question/steps-to-transfer

To investigate further Please feel free to contact our chat support if you have any issues, our team will be able to help you specifically.
https://www.dynadot.com/community/about/contact.html

Best Regards,
Dynadot Support Team

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