I am happy to see you back, but we all users here are still looking for the reason why you were down? and while you were down why were you people not taking the phone calls and no email replies, also you people didn't give any official statement to keep cool your customers.
well, as far as i think your many users might have decided to have an alternate registrar,
about me i am still satisfied with you but please explain the reason and also assure that this will not happen again.
Sorry about the downtime. The file system on our main server was corrupted, probably due to a hardware failure. It took us this entire time to rebuild our servers from the backups.