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A place for Dynadot and community experts alike to ask questions, share ideas, and more.
ssl order problem
Posted By r_s_holon_us
4/20/2011 16:15
Hello

I ordered ssl cert 4 days ago, and since then the order stuck on "order status Problem", can you assist me please and tell me whats the problem?

I believe you can follow the problematic order based on my account


Thanks
Reply Quote
Posted By teamdynadot
8/28/2013 16:47
Your SSL certificate has been issued.  For specific order issues like these, it is probably best to email us at orders@dynadot.com. Thank you.
Reply Quote
Posted By p_kinneret
8/25/2013 23:38
I have some "Problem" with alpha ssl order too.
Check this please.
Thank you
Reply Quote
Posted By teamdynadot
8/17/2013 09:34
@c_g_surrey_ca_2:

You submitted a CSR for a wildcard certificate.  As a reseller, we are not able to provide those.  You'd need to purchase directly from an SSL provider like Alpha or Rapid.
Reply Quote
Posted By vivifiedvancouver
8/17/2013 03:44
Mine says "Problem" as well - how do I fix this?
Reply Quote
Posted By teamdynadot
4/21/2011 17:17
Hello,

We have detected that your CSR contains the same key as the original order. We recommend that you submit a new CSR to be in line with the best security practices.

Best Regards,

Dynadot Staff
Reply Quote
Posted By r_s_holon_us
4/21/2011 06:35
Can I have any assist here please???


Thanks
Reply Quote
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