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Hello

I ordered ssl cert 4 days ago, and since then the order stuck on "order status Problem", can you assist me please and tell me whats the problem?

I believe you can follow the problematic order based on my account


Thanks

Your SSL certificate has been issued.  For specific order issues like these, it is probably best to email us at [email protected]. Thank you.

I have some "Problem" with alpha ssl order too.
Check this please.
Thank you

@c_g_surrey_ca_2:

You submitted a CSR for a wildcard certificate.  As a reseller, we are not able to provide those.  You'd need to purchase directly from an SSL provider like Alpha or Rapid.

Mine says "Problem" as well - how do I fix this?

Hello,

We have detected that your CSR contains the same key as the original order. We recommend that you submit a new CSR to be in line with the best security practices.

Best Regards,

Dynadot Staff

Can I have any assist here please???


Thanks