Dear Support, Friday I paid an SSL certificate. On Saturday you have requested the proof of my identity. I sent a copy of my driver's license twice to [email protected] and three times to [email protected]. Quite every evening I receive your automatically message : " Dear XXXXX XXXXX,
To minimize fraud, sometimes we ask our customers to verify their identity. Please send us a copy of your photo ID (drivers license or passport).
1. Send by fax: +1-415-869-2893 (secure) 2. Send by email attachment: [email protected] (not secure)
If we do not receive this within 2 days, we reserve the right to cancel your domain name or web hosting.
Best Regards, Dynadot Staff
(order 530095) (account XXXXXXXX)
ORDER INFORMATION status: Processing date created: 2008/10/24 order number: 530095 ITEMS XXXXXXXX.com - ssl certificate 1 year ($15.99) $15.99 Result: None PAYMENT total cost: $15.99 payment type: PayPal
ACCOUNT INFORMATION username: XXXXXXX name: XXXXXX XXXXX email: [email protected] phone: +XXX XX XXX XXX address: Paris/France "
And still the status of my order was "processing" ...
I am very pressing to prepare and secure my site, can you check this problem as soon as possible please?
Sorry for my English. AC
[This post has been edited by a_c_paris_fr_1 on Oct 27, 2008 1:12am.]
[This post has been edited by a_c_paris_fr_1 on Oct 27, 2008 1:13am.]