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A place for Dynadot and community experts alike to ask questions, share ideas, and more.
"Push" is not working
12/6/2010 19:12
I have been trying to push some domains that I sold and the Dynadot system isn't recognizing any of the accounts (and I know they are valid).  Also, where did the e-mail verification portion of this process go?  It no longer asks to verify the e-mail address along with the account ID. Is it just my computer or is there a glitch?  I just pushed several domains recently and they went fine.  Please address ASAP. Thanks.
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12/22/2010 08:33
I agree...some type of notice that this change was occurring would've been nice.
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12/9/2010 06:35
it's a fairly ridiculous change if you ask me...anyway, in the future, just give your buyers this url, which is where they can find their forum name...

https://www.dynadot.com/account/info/settings.html
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12/8/2010 18:17
We have addressed this in another forum post.  Here is our reply:

The change to forum name is a recent change.  It was changed due to security concerns.  Your Dynadot username and email address is considered sensitive information.  

We do understand that this may cause confusion as this is a change to the push process, but we hope that you understand that we have your account security in mind.

Thank you for your understanding, and we apologize for any inconvenience that this may have caused.


 [This post has been edited by dynadot_staff on Dec 8, 2010 6:17pm.]
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Posted By john
12/8/2010 07:21
I just pushed a domain.
If you have the person's forum name it works fine,

m_p_lacolle_ca, I would just use  m_p_lacolle_ca and psuh the domin as normal.  Just pushed a domain to sedo. They provided me their forum name and no problem.


When the person check their account they will see:

 Account Info
Username  
Forum Name  
Name  
Email  
Phone  
Address  

Just get the forum name from them to make the push.
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Posted By john
12/8/2010 05:24
Updates???
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12/7/2010 13:01
I need an answer and I need it now, my client is just about to back out on the deal and I need this sale.  

I NEED AN ANSWER, I have over 100 names with you people... tell me something, this is unacceptable support.

Mike


 [This post has been edited by m_p_lacolle_ca on Dec 7, 2010 3:15pm.]
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12/7/2010 02:18
I just sold a name and the buyer is waiting... whats up with that " forum name " thing, account name worked perfectly fine?

Need an answer as soon as possible.

Mike
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12/7/2010 00:01
The form asks for the recipient's "forum name" and no longer for the username, which is quite confusing.
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