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The domain owner is no longer using the mailbox address I used when I register their domain a few years ago.  The mailbox domain name, however, is unchanged.  So I went to edit the registration details in order to comply with ICAAN rules that the contact email address be kept current.

But when I put in the owner's new mailbox (copied from my Outlook Express address book which for months has been successfully sending email to the domain owner) it was uncerimoniously rejected with:

"Could not save this contact record:  
'[email protected]' does not seem to be a valid email address."

Needless to say "Xxxx" and "Yyyy" are place holders for the new mixed case mailbox name and the original mixed case domain name.

As a further check I copy and pasted the email address from the error message into my mail client (Outlook Express) and sucessfully sent an email to the domain owner -- clearly the email address *is* valid.

It turns out Dynadot at one time tolerated more readable mixed case email addresses like "[email protected]"; but now rejects mixed case preferring lower case like "[email protected]".

May I suggest going back to permitting mixed case?  For me mixed case makes it a lot easier to enter and spot errors at the user interface.

Regards,

Pat Ampulla

Thanks for the suggestion.  We have forwarded the information to our engineers.


 [This post has been edited by dynadot_staff on Nov 1, 2010 6:04pm.]