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Problem Bulk Renewals
12/31/2009 23:40
I feel cheated as I spent $500 and was not offered the bulk pricing it promises. I just sent Dynadot a wad of extra cash.  I am sorry but that is not acceptable.
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1/2/2010 20:40
If you did a BULK-buy of 500 USD,
you could try
1/write an email to them about this today, and explain the situation : you're new etc.... and mention that you will call them about this on monday
2/AND DO CALL them by PHONE on monday !
It's possible they give money back, if you explain you are new, and payed 500 USD at once for an order.
They won't refund on you creditcard or pp-account though, but you might get a refund on your balance, that you can use for further purchase.
They understand reasons.
certainly if you spent 50 USD in 1 time.
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1/2/2010 10:53
So I did one less step and gave them $500 right off the bat.  You would think the cart would automatically readjust the pricing.
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1/1/2010 15:17
Hi, if you go to http://www.dynadot.com/company/prices_bulk.html it says
  1. Place $500.00 worth of orders. Each order you place moves you closer to Bulk Pricing.
  2. Prepay $500.00 into your account. This way you get Bulk Pricing immediately.
  3. Earn $500.00 of Dynadot Revenue Parking income. You can park your domains in the account area.
  4. Any combination of the above that adds up to $500.00.

So it says that if you spend $500 in orders you will get bulk pricing. And it says if you PREPAY you will get bulk pricing immediately . So I am guessing that you may have to wait a little for the bulk pricing.

When you sign into your account what does it say under the "Pricing Level" field in the "Account Info" box.

Don't worry it will all get sorted out.
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1/1/2010 07:04
I did not "prepay" but spent the same amount in one whole transaction on domain names.  I still "gave" Dynadot $500.  Otherwise I would have not used them for $9.25 when I can get bulk for under $8.
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Posted By kate
1/1/2010 06:31
?
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