Forum

A place for Dynadot and community experts alike to ask questions, share ideas, and more.

ForumCustomer Feedback

order not being processed

Posted By d_s_phoenix_us

5/29/2012 19:23

We've submitted order 1791779 well over 2 hours ago, and the status is still "processing". There hasn't been any message about credit card issues, or anything else standing in the way - just the order hanging. The chat support is offline. Please do get the order processed or provide a believable explanation why it isn't being processed, we're really getting problems because of such slow and glitchy functioning of registration

Reply QuoteLike

Posted By teamdynadot

5/31/2012 18:10

Hello,

Sorry for the delay. The majority of our system is automated and most orders finish almost instantly. However, there are a few orders that do require a few extra steps before they can be completed.

We do see that your order is now complete. We apologize for any inconvenience that this may have caused.

Best Regards,
Dynadot Staff

Reply QuoteLike