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Not really liking 4 hours straight down time with no response

Posted By d_e_milton_ca

8/23/2012 12:54

You guys are absolutely brutal......

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Posted By n_i_gainsborough_gb

8/24/2012 06:08

And looking at the time and date of your post 7:51pm PST, it took you 10 hours and 51 minutes to make a post.

Why don't you offer some kind of compensation to your customers who have lost an entire days business?

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Posted By teamdynadot

8/23/2012 19:51

We had problems with our name servers used for our Advanced Hosting. The issue has been resolved. All sites should be working properly now. We apologize for any inconvenience that this may have caused.

Sorry, we weren't able to get to the forums until now. We have been busy replying to emails, phone calls, and chats regarding this issue.

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Posted By a_j_seattle_us

8/23/2012 14:57

Dyandot--what the hell is going on? Why don't you respond? What is the status?

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Posted By k_p_ny_us

8/23/2012 14:29

It dropped us from top page 2 to page 3. Press release, 12 grand lost.

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Posted By abcdef07

8/23/2012 13:43

the same for me, all my websites are down...

we are losing money, Dynadot mooooove you ass!!!!

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Posted By n_i_gainsborough_gb

8/23/2012 13:31

We are past "not really liking this". Our main issues seems to be that we need Dynadot to release our domains before we can move them to another hosting company. And as we cannot even get through to them, this is impossible.

We have lost an entire day of business across 10 web sites. Lets only hope that this does not cause a temporary drop in ranking from Google.

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