Marketplace domain selled 8 days,Still not got Credited--For Seller Unfair

9/26/2011 18:21

At 09.18, One of my client buy a domain from marketplace, and finished payment.
Now, 8 days pasted, the creditd still not fund to my account.
why so slowly? As my client mentioned, his money is sent to dynadot 8 days before!!

I can't understand why so slowly for credited. The clients money already at dynadot bank account, the domain was moved to buyer.

It's unfair for seller.

mail 1 the domain moved to buyer
date 2011-09-18 05:07 am
subject xxxx.com SOLD (account xxxxx)
A buyer has purchased xxxx.com from your listing in our marketplace. The domain has been moved to the buyer's account. Your Dynadot account will be credited $xxx.00 for this sale once the processing period is over.

mail 2 6 days pasted
date: 2011-09-24 10:36 am
subject: Re: Re: xxxx.com SOLD (account xxxx)
Yes, as stated in the email we sent you, "Your Dynadot account will be credited $xxxx.00 for this sale once the processing period is over. This will take at least 5 days."

mail3 8 days pasted
date: 2011-09-26 05:26 am
subject: Re: �ظ�: Re: �ظ�: Re: �ظ�: Re: xxxx.com SOLD ‎(account xxxx)‎
There are other factors to consider. Please be patient. These types of orders require a longer processing time. Your account will be credited once this time is over.

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Posted By nameplayer

10/3/2011 03:06

15 days pasted.

still not get any credit.

How long do you plan to credit my account?

I think this speed even more slowly than use escrow.com system.

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Posted By teamdynadot

9/28/2011 15:44

It takes a minimum of 5 days to credit the seller. It can take longer than that, depending on the situation.

What is the "Domain Sale" process for your Marketplace?

Our Marketplace has many domains listed for sale. Our "Domain Sale" process is structured to help potential buyers purchase the domain they want immediately without the hassle of contacting the seller directly. This benefits the seller too since it helps them sell more domains with less work. Here's how it works:

A seller lists a domain for sale at a specific price in our Marketplace.
An interested buyer sees this domain for sale and decides to buy it. He/she adds the domain to their shopping cart, checks out, and submits payment.
- If the domain is registered with another registrar, the domain transfer fee will be displayed on the domain listing page and added to the final price.
Our system automatically moves the domain to the buyer's Dynadot account so they can use the domain immediately. The domain will stay on a "Buy Lock" status for 30 days. This prevents the buyer from moving the domain to another Dynadot account or transferring the domain to another domain registrar.
The sale proceeds are credited to the seller's Dynadot account (minus a 10% Marketplace commission fee) after the processing period ends.

NOTE:

Dynadot marketplace commission fee is 10% of the sold price. There is no listing fee at this time.
The processing period will take 5-7 days.
The sale proceeds are credited as Dynadot account credit, but can be paid out on request.

What other ways can you earn on Dynadot?

Participate in our Refer-a-Friend program. Earn $5 for every friend you refer to Dynadot, and your friends earn $5 too!

Join our affiliate program. Advertise Dynadot on your website and earn commission.

From Help Section: Domain Market > Marketplace > What is the "Domain Sale" process for...

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