Support

Forum

A place for Dynadot and community experts alike to ask questions, share ideas, and more.

help! my account been hacked

7/26/2009 11:27

my account has been hacked and all my domains have been pushed, and cant get hold of anyone at dynadot!. do i have to wait until 9am monday or is there someone i can contact today, i have sites running that are now down so this is urgent

Reply QuoteLike

Posted By teamdynadot

7/29/2009 15:04

Sorry, our support is limited on weekends. We are investing the matter as you are aware.

Reply QuoteLike

Posted By t_w_watsonia_au

7/28/2009 19:18

The only reason why your account could be hacked is if you have spyware on your PC and someone has got your password to log in.

Reply QuoteLike

Posted By t_h_dalmally_gb

7/27/2009 14:13

no could not reach anyone saturday or sunday, phoned them today they said someone would reply to my emails, still waiting. this is really bad customer service. the sites and domains i own are good earners and popular, i have lost over a million pageviews this weekend and at one site more than 250k visitors today alone

Reply QuoteLike

Posted By phicore

7/27/2009 04:50

i know this was posted yesterday but for reference, http://www.dynadot.com/company/contact.html

were you able to reach anyone yesterday on sunday?

Reply QuoteLike