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6/9/2009 23:10
Hallo all,

Sorry my english is not good.
I cannot transfer my domain names to my friend account.
I wrong give my birthday (date & month), posibble i get accidently exchange. I am worry my account in dynadot will loose.

Now, what can i do ?

Thanks for yours information.
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6/14/2009 07:29
Hallo Dynadot Staff,

Thanks for your help, my orders is done.
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6/12/2009 09:25
Hallo Dynadot Staff,
i have email from you :

Dear ...,

I'm sorry, but the secret answer you have provided for your secret question is incorrect.  Before we can set your birth date to the correct date, could you please send us a government-issued photo ID?

Best Regards,
Dynadot Staff

And i send to you :

Dear Dynadot Staff

Hereby my government-issued photo ID, please see the attachment. For your information, I have been moved from my late address (Jl.xxxxx) as same as my government id  to my new address (Villa xxxxx). If you want to send anykind of information please send it to my new address.

Now, when i have permit to transfer ones of my domain names to my friend account ? Thanks
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6/11/2009 11:22
If you don't remember the birthdate that is set for your account, you'll have to fill out the forgot birthday form.  

There should be a link to this form in any box that asks you for your birthday to verify yourself.
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