Privacy Notice

Your use of this website is subject to our Terms of Use. We may process the following information about you: Google referral sources, page visits, country, IP address, domain searches and associated TLD rankings, single sign-on (Open ID), forum views, chats, account creation, order placement and form submissions. The purposes for this processing include: troubleshooting errors, abuse detection, targeted marketing, localizing data, site and usage statistics and communication with you. This is necessary for the proper provisioning of the services in this website. Your continued use of this website constitutes your implied consent for this processing.

View Cart

Support

Forum

A place for Dynadot and community experts alike to ask questions, share ideas, and more.

ForumCustomer Feedback

Dynadot Staff, where are you????!!

Posted By j_b_zagreb_hr

11/26/2010 09:06

It is almoust 24 passed since my card was billed, and domain i tried to register still has "processing" status and it is still available for registration.
I also havent received any reply in my previous thread regarding that order (order ID: 1237058).

Whats happening?? After Dynadot was unavailable for two days, and problems with processing my order (although my card was billed immediately!) i am starting to worry about my domains with you, and if this would not be an isolated case i will transfer out my domains.

Please respond

Reply QuoteLike

Posted By teamdynadot

12/1/2010 16:49

You'd receive a faster response through email.

Your order/domain falls under the policy listed here:

http://www.dynadot.com/domain/grace_deletion.html

GDI, the WS central registry, has a different accounting system than other registrars. There is a special case if a domain is registered at the end of the current month, and then deleted at the start of the next month. If this happens, then the domain cannot be registered again until around the 10th of the next month.

Reply QuoteLike