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I am a new Dynadot user and the last few days Dynadot was more down than up for me (at least when I tried to use it). The last time I had trouble was just minutes ago. Why Dynadot is down so often? Is Dynadot to be depended after all? Dynadot is cheaper than other registrars I use, I can live with fewer features but not with less reliability.

I do not see where you included fax and telephone. A little communication could have gone a long way.

Hello,

Our servers were inaccessible today from 12:30pm - 4:50pm PST. The following services were affected:

 - our main site dynadot.com
 - our webhosting
 - our email and web forwarding
 - our advanced DNS service

If your domain name is hosted with another company, your domain was not affected.

This was not a planned downtime. The cause was a bad router at the data center where our servers are located. Other companies were affected as well.

Dynadot Staff

This downtime is very unfortunate and was very embarrassing to me when talking dynadot up to a new client who had 6 domains to register and build websites for -- and then he then I were astounded to discover the domain was down. I sent a fax. I made phone calls. No response to either. My client went over to godaddy and registered 7 domains and bought a bunch of services and I was left holding my D_$#@. At least return the phone calls or the fax. Bereft I started transfers of my domains to another registrar -- but was told I had to contact ICANN since there was no way anything else could happen. Does any of you want to experience this kind of thing? The whois showed dynadot but errored out on who owned my domain because dynadot was offline. As in ALL their servers.

This is no way to treat customers. I am sorry to say. I would like to know what alternative Dynadot has to this serious potentiality -- users finding themselves out in the cold if dynadot goes out of business? How will I get my domains transferred then?

Anybody have any idea? Should we wait to find out?


[This post has been edited by b_godzilla_us on Jan 13, 2009 5:48pm.]

Sorry about the inconvenience.

This was not a planned downtime.  

The company that hosts our website went down earlier in the day, taking our website with it.

Seems crazy that there is not more info about this on the site...is there no status of service at all?

Looks like I'll have to try again in the morning!

Having that same problem right now. Is it that hard to get customers notified about the downtimes? Let alone they last for quite a while.
That's the kind of problem that while drive paying customers away, Dynadot managers.