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Domain expired?
6/13/2012 16:58
I have money in my account. Why was that money not used to pay my dues?
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6/14/2012 09:29
Your domain is not set to auto-renew.  You can enable this feature for future orders.

How do I set my domains to auto-renew?

Setting up auto-renew for your domains can ensure you never lose a domain! When auto-renew is set up, our system will take care of the renewal for you 15 days before the domain's expiration date.

To set your domain to auto-renew, please follow these steps:

  1. Sign in to your Dynadot account.
  2. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down.
  3. Check the box next to the domain name(s) you wish to auto-renew.
  4. Select "Renew Options" from the "Action" drop-down menu.
  5. On the new page, set the drop-down menu to "auto-renew" and choose or enter your desired payment method.
  6. Press the "Save Settings" button to save your settings.

If our auto-renewal attempt is not successful, we will email you. Then, we will make another attempt every day until the domain is removed from your Dynadot account. This allows you to simply update your payment method and then our system can complete the domain's auto-renewal. When we are able to successfully create the auto-renewal order, you will receive an email confirmation.

You can also use these steps to turn auto-renew off on your domains.

NOTE: Setting an expired domain to auto-renew will also initiate a renewal attempt.

From Help Section: Account & Domain Management > How do I set my domains to auto-renew?


In the meantime, you can submit the renewal order and apply the account balance for payment during the checkout process.

How do I renew my domain?

If you don't renew your domain, you risk losing it! To renew your domain, please follow these steps:

  1. Sign in to your Dynadot account.
  2. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down.
  3. Check the box next to the domain name(s) you want to renew and click on the "Action" button.
  4. Choose "Renew" from the "Action" list.
  5. Click on the "Add to Cart" button. The item will be added to your shopping cart at the top right-hand corner of the page.
  6. Click on "View Cart".
  7. Click on the "Checkout" button to submit your order.

You can also renew your domain for multiple years.

If your domain has already expired, you may still be able to renew it during its grace renewal period. You can see how much time each domain extension offers for grace renewal on our TLD page.

If your domain is past its renewal grace period, you may still be able to restore your domain; however, this will be at a higher cost than a regular renewal.

Don't want to forget about your domain renewals? Learn how to set up auto-renew for your domains and our system will take care of the renewal for you!

Domain renewal includes the renewal of any upgraded email or website builder services associated with the domain. You can opt out of these upgrades during the checkout process.

New to Dynadot?Use our domain suggestion tool to generate quality domain names that are available for registration. Check out our domain market to buy, sell, or bid on currently registered domains.

From Help Section: Domains > How do I renew my domain?



 [This post has been edited by dynadot_staff on Jun 14, 2012 9:31am.]
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