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Dissatisfied new customer

Posted By s_j_knoxville_us

1/19/2012 14:53

I am a new customer as of less than a month. I had an issue with the add on domain process in c panel. I attempted to reach technical support via email, chat, and the forum. I also tried multiple times to call. No one ever answered. When calling, I was automatically placed on hold and hug up on after around 3 minutes of holding. The issue was resolved but it took days to do so.

[This post has been edited by s_j_knoxville_us on Jan 19, 2012 3:19pm.]

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Posted By teamdynadot

1/21/2012 16:36

We're sorry to hear this. On what day and at what time were you trying to reach us?

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