Forum

Can you update documentation in regard to SMTP settings please?
I have spent the last 4 days trying to get mail to send using the settings that you have listed in the help files and that are displayed against my mailboxes.
No matter what client I use (Thunderbird, iPad, Android) I am unable to connect to the SMTP server using port 25 as instructed, but I am able to connect to POP and receive emails.
I just discovered in a very old forum post that using port 1025 should work - and it does!
If you could update the following help files to include this information as it may help other users.

https://www.dynadot.com/community/help/question/basic-email-thunderbird
This one even shows that Thunderbird has failed to connect!

https://www.dynadot.com/community/help/question/email-on-iPhone
https://www.dynadot.com/community/help/question/email-iPad-basic

https://www.dynadot.com/community/help/question/POP3-SMTP-settings

BTW - my mailbox settings show the following:
Pop Host                        pop.webhost.dynadot.com
Pop Port                        110
Smtp Host                       smtp.webhost.dynadot.com
Smtp Port                       25
Smtp Authentication Type        login

Thanks

Mike

The port is 25. However, in rare cases, some people do need to use port 1025. Perhaps we can mention this in the help files. Thank you for your feedback.