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can I customise the serurity question instead of birthday

Posted By namecn

5/11/2011 19:20

For this issue I send you an email to info@dynadot.com too.

Because birthday is not that secure as most of us use real information on our birthday.

Thanks

Lingxiang

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Posted By teamdynadot

5/18/2011 15:13

Hello,

The security question and answer were asked when the account was first set up. It can not be viewed from within your account. We will ask for them when performing certain account functions as an added verification.

Best Regards,

Dynadot Staff

[This post has been edited by dynadot_staff on May 18, 2011 3:18pm.]

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Posted By embrand

5/17/2011 16:53

Hi

Can you please tell me where the security question option is in the account manager? Because all I can see in mine is the Account Lock with birthday question.

Thanks

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Posted By teamdynadot

5/17/2011 16:02

Hello,

We do use customized security questions. Every account has a customized security question. It's just not the only security method we employ.

Best Regards,

Dynadot Staff

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Posted By embrand

5/17/2011 04:03

I second that. I love Dynadot, but surely it should be possible to create more security question options.

If not fully customizable questions, then at least 3-5 standard questions to choose from like registrars such as eNom, Moniker and Fabulous have.

And no, I can't use your SMS security service because you still haven't added my carrier which I requested months ago ;-)

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Posted By teamdynadot

5/12/2011 14:53

Hello,

We have multiple layers of security. You can customize your secret question when you sign up for an account with us. However, we cannot replace the birthday verification for a customized security question.

Typically, the only time the birthday verification is used is when you want to unlock your domains.

Best Regards,
Dynadot Staff

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