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Authorisation Codes - Waiting for this for a month now

Posted By r_d_johannesburg_za_2

2/21/2011 02:41

I've asked Dynadot to give me my authorisation code so that I can sort out the hosting of my new domain, I haven't had any feedback in about a month now. It's getting extremely frustrating as I am situated in South Africa and I have no means of contacting them directly.

[This post has been edited by r_d_johannesburg_za_2 on Feb 21, 2011 6:42am.]

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Posted By r_d_johannesburg_za_2

2/22/2011 23:56

Thank you for the reply, I didn't receive any previous correspondence and that could be why there was a delay.

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Posted By teamdynadot

2/22/2011 10:18

Hello,

We sent you an email with instructions on how to find your authorization codes. The email also explains that the domain must be at least 60 days old to transfer- per ICANN regulation. We apologize for any miscommunication that may have occurred.

To find your authorization code please use the following steps:

Where can I find the auth code for my domain?

The authorization code or EPP code of your domain is needed in order to transfer the domain to another registrar.

To find the auth code for your domain, please follow these steps:

Sign in to your Dynadot account.
Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down.
Click on the domain name you want to transfer (it should be a link).
Scroll down to the "Authorization Code" section.
- If your domain is transfer locked, press "Unlock Account" to unlock your account first.
- Once your account is unlocked, press the "Unlock" button to unlock your domain.
The auth code which is a unique string of random letters and numbers will now be displayed in the "Authorization Code" section.

You can also press the "New Code" button to generate a new authorization code.

NOTE: Your domain needs to remain unlocked during the transfer process; however, we recommend locking your account to ensure its security. Our system will automatically re-lock it within 1 hour for you, but it's always a good idea to re-lock it as soon as you don't need it to be unlocked.

From Help Section: Domains > Domain Transfers > Where can I find the auth code for my...

Let us know if you have any additional questions.

Best Regards,

Dynadot Staff

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