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A place for Dynadot and community experts alike to ask questions, share ideas, and more.
Alpha SSL certificate
Posted By m_sydney_au_3
8/14/2013 21:06
Hi,

I recently purchased a SSL certificate for my domain(www.boogle.pw) but during ordering I couldn't find an upload option for my CSR. Now I cant use this certificate in Citrix Netscaler as it doesn't have any key file.Could you please check this for me?



Thanks
Reply Quote
Posted By teamdynadot
8/19/2013 16:19
Excellent, thank you.  I see your reissue has been processed.
Reply Quote
Posted By m_sydney_au_3
8/18/2013 17:03
Thanks, I have sent an email to the mentioned email address.
Reply Quote
Posted By teamdynadot
8/17/2013 09:33
You're welcome.  You can send the email to orders@dynadot.com.  Thanks!
Reply Quote
Posted By m_sydney_au_3
8/15/2013 20:52
Hi, Thanks for your reply. Could you please let me know the email address to forward CSR file?
Reply Quote
Posted By teamdynadot
8/15/2013 11:15
The CSR does need to be entered when you order an SSL certificate from us, but we never ask for your key.  That is generated along with your CSR and should be saved.  If you do not have the key, you can generate another CSR, and key, then email that to us.  We can use it to reissue your SSL certificate.
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