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A place for Dynadot and community experts alike to ask questions, share ideas, and more.
cPanel Password Reset Not working
Posted By j_f_corrales_us
6/20/2012 11:48
Trying to reset my password, and keep getting the message:

Please make sure that you are accessing the full, correct URL from the email and that you are using the same browser session in which you started the password reset. Click here to resend the confirmation email.

Of course, I am in the same session - what am I doing wrong?
Reply Quote
Posted By teamdynadot
2/6/2014 16:28
Looks like this was resolved over online chat.  :-)
Please feel free to contact us again if we can be of any further assistance.
Reply Quote
Posted By henrywk_forums
1/31/2014 18:40
I am having this problem too.
username: JasonL94
Reply Quote
Posted By d_vallentuna_se
6/26/2012 06:44
I have this problem as well, please help me with this.

Username: citius for cpanel
Reply Quote
Posted By teamdynadot
6/20/2012 16:01
Are you submitting the correct username?  You would need to enter your cPanel username instead of your Dynadot username, which is different for most people.


Also, we would need to know which email address you are checking.  Feel free to send an email to support@dyandot.com so your details remain private.


 [This post has been edited by dynadot_staff on Jun 20, 2012 4:02pm.]
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