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Can't find my FTP details

Posted By j_s_austin_us_2

9/15/2011 15:10

Hello,

I cannot find my FTP details for root access to my hosting directory. I do not see hosting details listed after I click the link in the "edit site" column. When I hit that link, I am taken to cPanel, but my details aren't listed.

When I click "FTP Accounts", I am taken to a screen where I can add more, but my password is not listed for the root access account.

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Posted By j_s_narre_warren_au

7/28/2012 22:05

Sorry, what or where is the CPannel?

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Posted By teamdynadot

9/20/2011 18:04

The root FTP information is the same information that you use to log into CPanel.

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