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How do I verify my checking account/direct debit account?
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If the verification status for your checking account/direct debit account is "Unverified", we require you to complete the verification before we can accept payment from your checking account. You can verify your bank account information with one of the following options:
Verify through email confirmation (default): Our system will send the verification link to the email address associated with your bank account.
Verify through SMS confirmation: Our system will send the verification code to the mobile phone number associated with your bank account.
Verify through document upload: You'll be asked to securely upload documents to verify your bank account. Please note this verification option requires manual review and may take longer to process.
If you want to change the verification method, please follow these steps: