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Zoho MX Records Configuration

Posted By j_p_london_gb_14

1/11/2019 07:30

Hi, I'd like some guidance with MX records for Zoho please.

I have the following info from Zoho:

Host Name Address Priority
@ mx.zoho.com 10
@ mx2.zoho.com 20
@ mx3.zoho.com 50

Do I add this as a Domain record or a Subdomain Record in DNS Settings?

If I do add it as a subdomain do I need to choose forward as the Domain Record in the same way as CNAME settings for domain verification?

Kind regards
Jonathan

Reply Quote1

Posted By teamdynadot

5/24/2022 10:20

Hello, we apologize for the delay. The @ symbol for the MX Records mean they need to be placed at the root record, which in Dynadot control panel means to be placed under Domain Records. The priority needs to be placed under the Distance field. For future reference, MX records usually clash with CNAME records when put together under Domain Records, this is where you would use Forward instead of CNAME to get around that. Please refer to these two help files:

https://www.dynadot.com/community/help/question/DNS-forwarding
https://www.dynadot.com/community/help/question/CNAME-with-MX
https://www.dynadot.com/community/help/question/set-MX-records

For quicker response times and live assistance, please do not hesitate to take advantage of our ChatBot and live chat support to assist you.

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Posted By j_p_london_gb_14

1/11/2019 08:04

It's okay, everything has gone through now.

For anyone else wondering it does need to be added as a Domain Record.

Distance is where you add the Priority information.

Host is where you add the Address information.

You don't need to input Host Name anywhere.

Wait a while, an hour or so, and everything should work.

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